Category: Customer Stories>Featured Customer Stories

On the Job in 72 Hours: AMERICAN Comes Through for Louisville, Kentucky, Following Utility’s Massive Water Main Break

On the morning of Dec. 12, 2017, about 30 homes in Louisville, Kentucky’s Shelby Park neighborhood were without water, and others were experiencing low water pressure after a massive water main break at the intersection of Clay and Oak streets. More than 20 million gallons of water flooded the neighborhood, covering a three-block area.

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